To set up a MeterPay Auto-Recharge you will need to:

• First Add a new card as a payment source If you don't already have the card you wish to use stored on your MeterPay user account.
• Then create a new Auto-Recharge.

Please note that it is your responsibility as a consumer to remove any Auto-Recharges for a property you are vacating.

To add a new card as a payment source:

Logged into your MeterPay Account portal navigate to the Payment Sources page:

• You will find the link to your user “Payment Sources” page under the “User” menu located towards the top right-hand side of the MeterPay Portal page.

• On the Payment Sources page click the blue "Add Card Source" button towards the bottom right of the page.

• Enter the information for the card you want to add to MeterPay:
  1. The 16 digit card number.
  2. The cards expiry date.
  3. The CVC number (the last 3 digits from the back of the card).
  4. The post code for the address the card is registered to (this option will appear once the card number has been entered).
  5. The name as printed on the card.
  6. Once you have checked the information entered is accurate, click the check box confirming you are the card holder and the blue "Confirm Card Details" button will appear.

• Click the blue "Confirm Card Details" button to complete adding your new card details.

Now that you have added a new card Payment Source you will need to create a new MeterPay auto-recharge to use it.

Creating a new Auto-Recharge

Once you have the card you want to use stored on MeterPay, you can set up an Auto-Recharge for your meter as follows:

• Navigate to your My Recharge page for your meter. You will find the link to your user “My Recharge” page under the “Consumer” menu located towards the top right-hand side of the MeterPay Portal page.
  
  
• Click the "Setup Recharge" button towards the left of the page.
  
• Enter the details for your new auto-recharge:
  1. Postcode, Name and serial number of meter the auto-recharge is being set up for.
  2. Select the card you want the new auto-recharge to use.
  3. Select the point you want the recharge to take place.
     • This is the level of credit your meter needs to drop below to trigger the auto recharge
  4. Select the amount of credit the recharge will add to the meter.
     • This is the amount of credit the auto recharge will add to your meter.
  5. Once you have checked the information entered is accurate, click the check box confirming you are the card holder and the blue "Setup Recharge" button will appear.
     


• Click the blue "Setup Recharge" button to complete setting up your new Auto-Recharge.

N.B. If you are a consumer on more than one meter you will have to setup a new Auto-Recharge for each meter you want to have an Auto-Recharge.

N.B.B Please note that it is your responsibility as a consumer to remove any Auto-Recharges for a property you are vacating.